Your Google reviews come in faster than your responses.
And your Google Business Profile has the wrong hours, last year's photo, and a category nobody verified. The reviews show up because customers want to leave them. The replies don't, because nobody on your team owns this.
A Google Business Profile (GBP) needs ongoing maintenance to keep working: replies to reviews, fresh photos, accurate hours, the right categories. Unanswered reviews and a stale profile cost local businesses ranking and trust without any ad spend involved.
- Reviews come in. Nobody answers them
- Our hours on Google are wrong and I can't remember who set them
- The last photo we uploaded was from the year we opened
- A 1-star sat unanswered for three weeks. We didn't know it was there
- I don't know who has access to our Google Business Profile
- We have 30 reviews. We've thanked maybe four of them
Reviews don't run themselves.
The fix isn't 'reply to more reviews.' It's deciding what your profile needs to stop bleeding leads, which reviews need a real response and which need a 30-second one, and who in your team owns it from now on. The Health Check sees what your profile is actually doing today, then you fix the parts that change something.
See your GBP through fresh eyes
Free 13-minute assessment. The report tells you which review and profile gaps are costing you leads, and which are cosmetic.
Take the free assessment →Or skip ahead to Technology Partner →Find out, or
Talk it through.
An hour with me, across the five stages of your business. You get a written report within 24 hours with what to fix first. Or scan it yourself first in 13 minutes if that's faster.